Qwork.my Blog

Asia's Giggers Have What It Takes to Power Businesses

Posted by Natalie Amadea on Jul 26, 2021 11:40:23 AM

Piper Event Invite (Q&A)

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Discover the story of our CEO and co-founder, Muna Munirah, in the interview with Digital Workforce Trends. Our CEO believed that even though the gig model is on-demand and agile, it does not sacrifice workers' quality. At Qwork, we make this happens by creating upskilling modules for gig workers to ensure their quality of work and performance. Furthermore, it keeps our Qworkers' skills relevant to today's business needs.


🏆 Unleashing the power of Asia's gig economy

The gig economy in Southeast Asia has seen a skyrocketing rise over the past decade with the tremendous surge of gig platform apps. For instance, based on the data of Labour Force Survey 2018, Department of Statistics Malaysia, 36.8% of total gig workers are concentrated in the wholesale/retail industry while 16.2% are gigging in the transportation/storage industry. Accommodated by technology development, gig employment is prevalent within the retail trade and transportation industries. However, since the pandemic, more highly skilled workers are jumping into the gig economy to earn more from gigging. Gigs have let highly skilled talent work in a shorter term that focuses more on flexibility and niche skills.

Traditionally, gig workers were mainly associated with operational professions, such as drivers, riders and warehouse workers. Today, the internet and cloud technologies support highly skilled workers such as designers, video producers, and data scientists. They are becoming a part of the fourth industrial revolution. The gig economy now encompasses just about any work on a gig or freelance basis, including senior and professional roles.

Driven by economic uncertainty and rising unemployment rates, the gig economy gains more attention among Asia's workforce as it offers real economic benefits. Long-term trends of non-standard work arrangements and the digital platform's boost have also helped introduce gig employment to the broader public.


👨🏽‍💻 Upskilling bridges the skills gap

As technology is advancing during the pandemic, jobs are also rapidly digitalising and transforming. Based on World Economic Forum's Upskilling for Shared Prosperity Insight Report, upskilling could lead to the net creation of 5.3 million new jobs by 2030. Upskilling is the way to propel the transition to an economy that complements and augments human labour rather than replaces it with new technology, thus improving the overall quality of jobs.

At Qwork, we realised that the COVID-19 pandemic had accelerated the need to implement an upskilling plan because it is forcing digitalisation at a more rapid pace. We are nurturing a solid and interconnected gig community committed to a comprehensive
upskilling strategy and allow everyone to participate.

Upskilling modules for gig workers or giggers are another crucial element to ensure the quality of giggers' performance in today's work environment. At Qwork, we provide our giggers with various training and upskilling programs to keep their skills relevant and reaffirm that even though the gig model is on-demand and agile, it does not sacrifice giggers' quality.


💡 Gig culture: dynamic, agile and inclusive

Businesses working closely with gig platforms like Qwork can manage and match their workers' skills to gigs. Our digital platform makes managing the gig workforce easier.

When having gig workers on board, businesses must foster a dynamic work culture that lays the foundations for innovations, agility and collaborations.

According to Persolkelly's 2020 Workforce Insights, distributed and virtual workspaces will become more commonplace. The change would inevitably impact a company's work environment and work culture. The top 5 drivers of happiness at work are a pleasant work environment, work-life balance, positive work culture, recognition at work, and the most relevant one to gig workers are flexible work arrangements.

Businesses owners must stop and rethink the work environment of the future. With the pandemic, it is clear that what works today may not work tomorrow, especially in the dynamic environments of the gig economy.


🔎 Transforming the gig economy for good

In Southeast Asian countries, the local governments are taking action to protect gig workers. In Malaysia, they implemented the Self-Employment Social Security Act in 2017 to ensure that social security protection is extended to gig workers.

Indonesia's state-owned bank, Bank Rakyat Indonesia (BRI), established BRI Agro as a digital bank that works closely with tech startups to provide banking facilities and make loans available for gig workers.

While in Singapore, they issued the Tripartite Alliance for Fair and Progressive Employment Practices guidelines to clarify certain employment benefits available to gig workers.

Asia may still be playing catch up in this growing gig economy, but the local governments are taking the ever-increasing gig workforce seriously by regulating the gig economy, along with establishing work and social protection for gig workers.

With Qwork, you can build your winning team and start seeing real business results.

Gigify My Team

Article Source:

Article reposted from our interview with Digital Workforce Trends: https://www.digitalworkforcetrends.com/story/14669/companies-missing-out-asian-gig-workforce-opportunity

Other Sources: 

ESCAP's 2020 Asia-Pacific Statistics Week: https://www.unescap.org/sites/default/files/APS2020/SC3_64_An_Experimental_Measure_of_Malaysia_Gig_Workers_Using_LFS.pdf 

PERSOLKELLY's 2020 APAC Workforce Insight: https://www.persolkelly.com/media/persolkelly-2020/images/overview-report.pdf 

Kapronasia's The Asia Pacific Gig Economy 2020: https://www.kapronasia.com/research/reports/the-asia-pacific-gig-economy-2020.html 

BRI manfaatkan bank digital untuk sasar pelaku gig economy: https://www.antaranews.com/berita/2141550/bri-manfaatkan-bank-digital-untuk-sasar-pelaku-gig-economy 

World Economic Forum's Upskilling for Shared Prosperity Insight Report: https://www.pwc.com/gx/en/issues/upskilling/shared-prosperity/upskilling_for_shared_prosperity_final.pdf 


Topics: gigwork, Giggers, NavigatingTheGigEconomy, freelance