Qwork.my Blog

How the Pandemic Has Transformed the Gig Economy

Posted by Natalie Amadea on Jul 15, 2021 12:29:24 PM


Photo from Canva

Discover the story of our CEO and co-founder, Muna Munirah, in the interview with Focus Malaysia. Quoting from the interview, our CEO conveyed that gig employment is a pressing necessity rather than convenience in a moment in time when the COVID-19 pandemic has disrupted the work environment.


👩🏻‍💻 Qwork as a Gig Platform

When the COVID-19 pandemic disrupted the employment landscape, gig employment has become more of an urgent necessity than a convenience.

As a gig platform, we are committed to empowering giggers and companies to navigate the gig economy sustainably. With operations in Malaysia and Indonesia, we have served over 50 companies and have built a talent pool of over 20,000 giggers, 30% of whom are highly skilled giggers. In our efforts to expand geographically, our business is soon expanding to Singapore in 2022. We also continue to diversify the types of gigs we offer on Qwork so that our platform becomes inclusive to all giggers with any skills. 

Since the pandemic, there has been a 200% increase in the adoption of the gig economy. Many people have lost their jobs as companies decrease working hours. This shift has led more people to explore the gig economy to either add their primary income or find permanent jobs during the pandemic.


✅ Malaysia's Preparedness for the Gig Economy

Our CEO saw that the gig economy ecosystem in Malaysia is somewhat diluted because instead of looking at the gig economy as a separate entity altogether, the government has lumped it together with start-ups, entrepreneurship and innovation. 

The gig economy can mean many things and it is inclusive for everyone. For the uninitiated, the gig workforce is wide-ranging and inclusive to everyone — from drivers, warehouse workers, designers, writers, data scientists and coders. At Qwork, we call these skilled people ‘giggers’ and we celebrate their many skills.

On the bright side, there has been a positive turn of events since the onslaught of the pandemic, with the Employees Provident Fund (EPF) and Social Security Organisation (SOCSO) now recognising the income generated by giggers.

Previously, many giggers were unsure about making EPF and SOCSO contributions as they do not have the cash to contribute. However, since the government rolled out its National Economic Revival Plan (PENJANA) in June 2020, it has encouraged workers to contribute to EPF’s i-Saraan and SOCSO’s Employment Injury Scheme.

Under the voluntary scheme of i-Saraan, giggers will receive an additional special government incentive of 15%, subject to a maximum of RM250 annually.

This recognition is further evidence that the pandemic has pushed the gig economy in the right direction, however, there is still much improvement to create awareness and promote the gig economy. Here at Qwork, we are on the mission to make the gig economy work for both businesses and giggers.

With Qwork, you can build your winning team and start seeing real business results.

Gigify My Team

Article Source:

Article reposted from our interview with Focus Malaysia: https://focusmalaysia.my/gig-economy-a-necessity-rather-than-a-convenience-in-the-pandemic-era/ 


Topics: gigwork, Giggers, NavigatingTheGigEconomy, freelance