Qwork.my Blog

Malaysia's Growing Gigs

Posted by Natalie Amadea on Aug 11, 2021 11:35:41 AM

Untitled design-2

Photo by Canva.

The gig economy in Malaysia has seen a skyrocketing rise over the pandemic. We witness this through a tremendous surge of giggers signing up to our app shortly after the COVID-19 struck. We have been helping to improve the gig search for giggers via our app, making it hassle-free for everyone to take up gigs and start earning.

Malaysia's government has rolled out measures such as wage subsidies, the RM150 billion National People's Well-Being and Economic Recovery Package (Pemulih) and the RM10 billion fiscal injection announced by Prime Minister Tan Sri Muhyiddin Yassin on June 28.

In a report dated July 8, MIDF Research anticipates the unemployment rate in Malaysia to be 4.3% in 2021. UOB Global Economics and Markets Research kept its forecast for the unemployment rate down by 4.5% from 4.8% last year. The 2021 unemployment forecast by Bank Negara Malaysia stands at 4% to 5%.

Despite our government's constant efforts in the pandemic to increase the employment rate, will we be able to reverse the worst outlook for the second half of the year?


🤔 The gig economy is an unoptimised opportunity in Malaysia

With constant limitations in the traditional labour market, it is not surprising that informal sectors such as the gig economy are growing significantly. Data from DOSM shows that, within four months, giggers or self-employed workers increased by 2,400 to 2,49 million in May.

Malaysia's government sees this growing power of the gig economy and how more people rely on its flexibility during the pandemic. The government has also carried out initiatives to leverage the gig economy and include them in the 12th Malaysia Plan 2021-2025, ensuring that the gig economy is sustainable and inclusive.

At Qwork, we observed this trend and saw an opportunity in Malaysia's unoptimised gig economy market. As more and more giggers come into our platform, be it by choice and due to circumstances outside their control, we hope to connect these giggers to the right gigs available that perfectly match their skills and preferences.

The research titled An Experimental Measure of Malaysia's Gig Workers Using Labour Force Survey showed that 25 to 34 years old Malaysian giggers are more prevalent as gig workers. They just completed higher education and are now busy looking for viable career opportunities. Gigs give them the flexibility to work while allowing them to build their careers in the long term.

There’s been a lot of retrenchment since COVID-19, and Qwork acts as an alternative source of livelihood for giggers. We believe that everyone has unique skills and potentials. Our digital platform offers an avenue for giggers to find gigs that suit their abilities and preferences. The gig economy harbours opportunities across all industries, and we help people navigate through it.

COVID-19 has compounded Malaysia's long-time struggle to match education outcomes with labour market skill requirements. At Qwork, we're solving this by creating upskilling programs to enhance job matching and opening access to labour market information to our giggers.

No matter what your skills, Qwork App helps you find the right gigs.

Download Qwork App


👨🏻‍💻 Qwork, your trusted gig platform

So how do we help giggers looking for more opportunities and jobs in the gig economy? First, we embrace and acknowledge the many skills of our giggers. Contrary to popular belief, the gig economy comprises many skills, from logistics to intricate techs such as AI, big data or blockchain.

We profile our giggers based on their skills and experiences then our app will match them to the available gigs. On Qwork, there are always the right gigs for everyone. Giggers can earn a minimum wage of RM80/day to RM200/day on Qwork. As workers retrenched when the pandemic hit, 80% to 90% of our giggers went full-time. They no longer view gigs as a mere source of supplementary income but rather as the primary income.

Our team is also highly involved in upholding the quality of the gigs taking place on the platform. Our processes include carefully screening giggers that sign up on our app with relevant background checks and pre-assessments to ensure their level of experience and skills are as claimed.

We also make sure that the gigs posted by the companies are legitimate. Every gig posted on our app has been screened, verified and approved by a designated person in Qwork.

Unlike other gig platforms, Qwork focuses on the Malaysian and South-East Asian job market, and we navigate multiple businesses of all sizes to participate in the gig economy.


With Qwork, you can build your winning team and start seeing real business results.

Gigify My Team

Article Source:

Our interview with The Edge Markets: https://www.theedgemarkets.com/article/state-nation-malaysias-job-market-blues-continue-2h 

Temporary employment, the new economy. https://www.thestar.com.my/news/education/2019/12/22/temporary-employment-the-new-economy 

An Experimental Measure of Malaysia's Gig Workers Using Labour Force Survey. https://www.unescap.org/sites/default/files/APS2020/64_An_Experimental_Measure_of_Malaysia_Gig_Workers_Using_Labour_Force_Survey.pdf 

Key Statistics of Labour Force in Malaysia (May 2021). https://www.dosm.gov.my/v1/index.php?r=column/cthemeByCat&cat=124&bul_id=a09WTHNBQVpVcHFiZkNTaEZnTHF3UT09&menu_id=Tm8zcnRjdVRNWWlpWjRlbmtlaDk1UT09 

Topics: gigwork, Giggers, NavigatingTheGigEconomy, freelance